Highlights
Shared and dedicated stations
Flexible adaptation to the client’s requirements, cooperation in adjusting rooms and processes to the risk management system
Dedicated building on the Atman campus
Immediate vicinity of the Atman Data Center; guaranteed power supply, constant video surveillance, physical protection, controlled access zone, 24/7 support by on-site engineers
Virtual desktops
Company data are accessed through dedicated Microsoft Windows virtual desktops
Readiness for audits
Possibility of conducting periodic tests to verify emergency procedures, compliance with the internal risk management system and employee training
Fast access to workstations
24/7 access to the building; guaranteed short time to provide workstations
Minimized backup location costs
Limiting expenses related to maintaining your own backup office, engineers or computer equipment
Why Backup Office?
The company’s success depends primarily on the uninterrupted operation of the company and its systems. Unforeseen situations can have a huge impact on the financial results, goodwill, credibility or corporate image.
Thanks to a backup location, where employees of key departments can be quickly moved and resume work promptly, minimizes the effects of unforeseen, random situations that prevent the use of the basic office.
The Backup Office service is intended not only for financial institutions obliged by legal regulations to have business continuity solutions (such as banks or insurance companies), but also for those for whom customer trust and uninterrupted customer service is important (e.g. online stores, IT companies or customer service call centers).
What do you gain?
- Several years of experience in providing services to banks and insurance companies
- 24-hour physical monitoring
- Access control and registration system
- Guaranteed availability of the necessary power supply
- Telecommunications reliability
- Confidentiality of information related to the service (including customer identification and the manner and dates of use of the backup office)
- Large telecommunications network
- Safe location – away from natural hazards
- Guaranteed time to start workstations, adapted to the client’s requirements and priorities
- Employee identification based on the client’s internal identification symbols
- Air-conditioned office space
- Printers, photocopiers, fax machines
- Access to social rooms (toilets and kitchen)
- Dedicated reception service
- Access to the conference room
- Large 24-hour secure parking
Comparison of the service variants
| Shared workstations | Dedicated workstations | |
| Overbooking | Secure overbooking indicator based on the location risk analysis | No overbooking, full exclusivity of workstations for each client |
| Office rooms | Allocated with regard to the client’s geographical location | Dedicated to each client |
| Equipment | Standard: monitors, desks, chairs, closets, printers, faxes, telephones | Consistent with the client’s requirements |
| Computers | Possibility of using the client’s disks and storing them in a safe | Client-owned or consistent with the provided requirements |
| Telephones | Client-owned or standard Atman IP | Client-owned or standard Atman IP |
| Telephone numbers | Shared within the Atman pool or client-owned | Shared or dedicated within the Atman pool or client-owned |
| Network | WAN, LAN, Internet | WAN, LAN, Internet |
| Security | Data center class | Enhanced data center class security – dedicated procedures for access to rooms |
| Second choice location | Full redundancy of workstations | Not applicable |
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